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All our meals are prepared in small batches using human-grade ingredients sourced from local farms. We gently cook each recipe to preserve nutrients while ensuring food safety. No preservatives or artificial ingredients are ever used.

We recommend a gradual transition over 7-10 days. Start by mixing 25% new food with 75% current food, gradually increasing the ratio every few days until you reach 100% The Whole Dog food. This helps prevent digestive upset.

Our food stays fresh in the refrigerator for up to 7 days after opening. Unopened portions can be frozen for up to 6 months. Each package is dated for your convenience.

Absolutely! You have complete flexibility with your subscription. Cancel, pause, or modify your plan anytime through your account dashboard or by contacting our customer service team.

We offer several limited-ingredient and novel protein recipes perfect for dogs with sensitivities. Our Lamb & Veggie Medley and Turkey & Pumpkin Delight are great options. Contact us for personalized recommendations.

Yes! We ship to all 50 states. Orders are shipped via refrigerated transport to ensure freshness. Most orders arrive within 2-3 business days.